Honeysweet switch - Yet Another reason I won't buy from Starks
I've posted about my problems with the Honeysweet pear that fruited the first time this year. Because it turns out it isn't a Honewsweet at all, it's a Seckel. Starks sent me the wrong tree.
So I contact them: "See here. About this pear tree you sold me as a Honeysweet."
The customer rep wants me to send pix of the tree and fruit. Fruit - all 7 of them - is gone now. I send photos of tree. Rep says she can't tell what the tree is from the photo. Like, Duh! Then why did she ask for it?
Then rep say I should send photos next year to identify tree. I tell her my problem isn't identifying the tree, it's not being sent the tree that I ordered. What does Starks intend to do about this?
*** [silence] ***