Denied access to HMF

marianneseAugust 5, 2014

Several Swedes have tried to log in to HMF today but this is the message coming up: Forbidden

You don't have permission to access /roses/ on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Hopefully this is only temporary? Does anybody know?

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plantloverkat zone 9a north Houston(zone 9a)

I received the same message when I tried just now to access HMFRoses. I have received this error message a couple of times in the past year, but it has always been temporary. I assume that in a few hours, or maybe even tomorrow, it will be fine again.

    Bookmark   August 5, 2014 at 11:17AM
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dublinbay z6 (KS)

I just tried it also and got the same error message. It's temporary, I'm sure.

Kate

    Bookmark   August 5, 2014 at 11:25AM
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sidos_house

It happened to me this morning too, a good reminder of how much I've come to rely on the site and that it's past time I became a member.

    Bookmark   August 5, 2014 at 11:25AM
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roseseek

Did anyone think to email the Help Desk (roses@helpmefind.com)? I've sent an email and will check back later when I get home for a response. It's usually due to overly high traffic, such as when another server spams the HMF servers. This happens MUCH more frequently than you would imagine. Kim

    Bookmark   August 5, 2014 at 11:30AM
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Michaela .:. thegarden@902 .:. (Zone 5b - Iowa)

It's working for me! Hopefully you guys can access it now.

    Bookmark   August 5, 2014 at 12:40PM
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jerijen(Zone 10)

Works for me at 9:42 a.m., PST.

    Bookmark   August 5, 2014 at 12:42PM
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roseseek

It will now. When working on the database, you can't see when things like this occur because you're in a different portion of the database and not accessing it through the public server. I received the message back, "Found and fixed! Thanks for the heads-up!". No one would have known until either one of the users alerted them or someone accessed the database through the public server. Kim

    Bookmark   August 5, 2014 at 12:52PM
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