I've been having a horrible time with lupus/chemo, and fibro. My thinking is so ... off. I placed an order with rare finds nursery, then I added to it the following day. I'm not aware thinking is as bad as it often is. Then I feel it was completely screwed up and too much, so I emailed them twice to apologize, try to consolidate the order while apologizing profusely. I didn't hear anything from them. So I worked up the courage to call them on phone just so they got the order correct. I was very polite, apologetic, and they were nice... though I maybe sensed some irrition... "like, get it right lady".
Then, a week later, debating the order and my present condition of health, I emailed them one last time to take one more small item off the order. It still leaves me with 6 shrubs. I know credit card was charged (they'll reimburse, they are rated highly) but I haven't got the...I'm expecting ... angry email to say, "they are busy, will i please decide".
On their website, they say you can easily change or cancel an order by calling them or emailing them as long as the order hasn't be processed or ready to ship. (this wouldn't come for another month).
Now, as I feel physically worse (things progress so quickly when something goes wrong) and see the money I spent (on SSDI, gotta watch), I'm obsessing that I should just cancel this order until in better health and knowing how/when/not feeling so overwhelmed and sick.
My question, I HATE to do this b/c I'm afraid they'll tell me never to come back. If I could do it simply by email, it would be so much easier for me (my embarassment). I'm tempted to keep the order just b/c, but there's a few things I really don't need. I'm AFRAID to call them again and ask to cancel, as I always speak to the same man. They'll say I'm a PIA and nuts, maybe at this point, due to the health issues/other issues, I am..
QUESTION, HAVE ANY OF YOU BEEN IN THIS SITUATION? HAVE YOU BEEN SO INTIMIDATED AND EMBARRASSED BY YOUR CONFUSION AND SCATTERED THOUGHTS that you're almost... more stressed by that??? Myabe they'll say TAKE YOUR BUSINESSS ELSEWHERE... fine...
Just need support, I'm embarrassed and overwhelmed by other things and this disease in a day can turn around and worsen.