I am so upset. I have never seen such business practices! Has anyone ordered from Glasshouse Works? I placed an order for a couple of their Hippies last month. After a couple weeks of them not being shipped, I sent an email to cancel my order.
I got a return email saying..... "We have already pulled the plants, big bulbs - we will cancel your order but we will charge $10.00 for the handling process and the fine PayPal will charge us for the refund. Do you still want to cancel Let us know"
I am appalled that someone would charge for cancelling an order. And a "fine" from PayPal? Gimme a break! I have dealt with PayPal pretty much since its inception, both buying and selling. PayPal doesn't charge a "fine" for refunding money!
I ordered some things from Glasshouse Works many, many years ago and the plants were so small and I was so disappointed, I should have known better!
I took the loss rather than deal with them further!
Thanks for letting me vent!