KGC Woes

chills71(Zone 6b Mi)July 10, 2009

I previously wondered if my variety selections were the reason for my total lack of anything being shipped. I'm thinking I just had the misfortune of ordering varieties which were difficult to get (perhaps??).

I ordered Walenburg, Dutchess of Albany, Triternata Rubromarginata and C. rehderiana 'Temple Bells'. Has anyone received these varieties? Also has anyone heard anything from KGC in the past 3 weeks or so? I've still not heard anything.

~Chills

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unprofessional(5)

I received Walenburg in my first shipment.

Have not received my second one yet.

    Bookmark   July 11, 2009 at 8:03PM
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almondstriations

I didn't order any of the same ones that you did, and I did get my order, minus one clematis (integrifolia). I emailed him months ago about the missing integrifolia but have not heard anything back yet.

The ones I did get were healthy as can be. I pruned them when I planted them and then some sort of bug ate one to the ground so there was nothing alive above the soil. I assumed it was dead, but about a month or so later suddenly a bunch of new growth started popping out of the ground. So the roots seem much healthier than any that I got from Bluestone in the same size pots.

I'm not sure what to think about not getting any responses from the owner. I suppose I should try contacting him again, but it seems like it would be in vain...

    Bookmark   July 14, 2009 at 5:52PM
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daylilyluver(z6)

I was going to bump up the other thread. I received 3 of 4 that I ordered and received an email on 6/19 that it wasn't available (but still is according to the website). I asked for a refund that I have yet to receive. I tried a dispute with Paypal but my 45 days have long since past.

Negative feedback on gardenwatch will be forth coming.

    Bookmark   July 15, 2009 at 10:45PM
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chills71(Zone 6b Mi)

I had the same problem with Paypal.

I did log a complaint with Paypal about this particular issue and noted that when I placed the order (Feb as is not uncommon when ordering plants for spring delivery) that I had requested a shipping date in Apr/May as that would be an appropriate planting time for my area and had I waited the varieties might not have been available..) I heard nothing back from Paypal either.

I think the attorney general and BBB in Missouri might be our next recourse.

~Chills

    Bookmark   July 15, 2009 at 11:51PM
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daylilyluver(z6)

I posted negative feedback on the GardenWatchdog website and updated it as it has been one month with no reply or refund of my money.

I anticipate contacting the Attorney General and BBB but after that I will wash my hands of this situation and never deal with this company again.

    Bookmark   July 19, 2009 at 3:01PM
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buyorsell888(Zone 8 Portland OR)

PayPal won't budge on the 45 day deadline for filing claims.

IF you funded your PayPal payment with your credit card, call your banks and file a chargeback though time for that may even be too late. Many banks allow 90 to 120 to even 180 days.

PayPal is only safe to use for purchases when you expect shipment right away. Use a credit card instead if it is an advance purchase.

    Bookmark   July 20, 2009 at 12:08PM
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