Still haven't heard from Casita Azul - 3 emails!

esther_bMay 8, 2014

I ordered a couple of hostas, heuchies, and sedums from Casita Azul 4/20/14. I told them that frost-free day here was about May 7. I have not received my plants, and they have not responded to 2 or 3 emails. I contacted Paypal regarding this, and they advised I try one more email. So I will do that today.

Anyone else have such problems with Casita Azul?

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ken_adrian Adrian MI cold Z5

really ester... ????

you told them not to ship before YESTERDAY ... 5/7

and you are complaining you dont have them today ... 5/8 ....????

crikey you are a tough customer ...

ken

    Bookmark   May 8, 2014 at 1:46PM
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Linda's Garden z6 Utah

Before I received my order from them, they sent me an email asking how my weather was and when I would like the order shipped. I told them that they could ship right away and I received the order approximately 1 week later.

I would give it another week since you originally told them May 7th was your frost free date.

I imagine they are probably very busy shipping orders right now and will get yours shipped as soon as they can.

Linda

    Bookmark   May 8, 2014 at 7:14PM
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michey1st_gw Zone 7

I placed an order with them on Saturday with no special shipping instructions and I just got my shipping notice this morning. I wonder if they put a hold on thinking about your order until yesterday, and now it's going to be worked in with the rest of them that didn't give any special instructions?

Good luck!

    Bookmark   May 8, 2014 at 7:17PM
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