I write to ask whether your Master Gardener program has encountered difficulties in reminding (or convincing) members to turn in their volunteer and education hours? Several of our members are vehemently opposed to turning in the hours they have donated to the community. As I read the program guidelines there are very few requirements - in fact, only two! Earn the required number of education hours and donate the required number of community service hours on an annual basis.
If members don't record their hours and turn them in as required, we cannot determine whether the person is compliant with the program rules. In many cases we are confident the individual has donated the required hours, but simply refuses to turn them in. This ultimately hurts the organization because we do not have an accurate picture of the Master Gardener program's impact on our community.
Has your group had a similar experience? If so, how did you handle it? Also, when members are deficient, is a letter sent to them indicating program records show the person has not satisfied the education and/or volunteer hour requirement?