The hotline season has started
We have been having some nice weather and the hotline is getting active. I returned 22 calls in three hours yesterday and there were about 35 others answered by the agent and another MG who came in the morning. This is still behind the average we will see in the summer but a good sampling.
For those of you who do the phone thing, how many questions do you normally field in a session? What kind of questions do you get and do they run in patterns? For the most part now they are mostly about lawns and weeds in beds but there were also questions about ponds and flooding affects. I was so glad I didn't have to do research. Our agent puts a relevant copy of the ohioline newsletter by the phone and I always scan it when I get there. Great idea. It saves me a lot of looking up. Sandy