Hi everyone. I had this plant for a few years now. It's been in this shape for all this time and does not seem to thrive. The leaves on the top are all bunched up and don't open up. I just took it out of the soil it has been in for years, which wasn't airy but looked more like garden soil. The roots don't seem to be healthy, as it never developed root ball. What is wrong with the way I've been taking care of this plant? I really want it to survive and grow healthy. What are your suggestions? Thank you in advance.