I placed an order with BB for Daffodils last spring. They arrived all labeled and in excellent condition. This spring when they bloomed one was not what I ordered. I notified them and they promptly replied with an offer to resend in the fall or a credit. I opted for a resend. I would order from them again just based on their willingness to compensate me.
Here is a link that might be useful: Blooming Bulb