I am a newbie to the forum, and to vermicomposting for that matter. I ordered 2000 red wigglers from Uncle Jim's to add to my newly established Can O Worms, and they came last Monday. They looked small and dry when I opened them but being new, I had NO idea what they were supposed to look like. Forward a few days and I have what seems to me to be alot of dead worms, so I contacted Uncle Jims and they graciously are sending me new ones early next week. After reading a bunch of not so positive reviews regarding this company, (after I ordered, of course), I just wanted to share my positive experience. I will post again after the new worms arrive...hopefully, they will do better in transit than the first batch, because seeing them all dying is really making me more sad than I thought it might!! Never knew that I would be so emotional about...worms!