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chrisms_gw

Is TyTy Nurseries legit?

chrisms
18 years ago

I bought a Eureka persimmon from them a few years ago and it has set its first crop. That's good, but I find their Web pictures misleading. It looks like they sometimes have people holding fruit but you can tell the fruit has been superimposed.

God bless.

Comments (130)

  • satellitehead
    16 years ago
    last modified: 9 years ago

    Wow! I am so glad I caught this one, I was just planning on ordering 5 tartarian, bing and black cherries (a mix 2/2/1) from them in the next 6-8 weeks. I even called to talk to the guy on the phone - who seemed rather disinterested in talking to me, put me on speaker phone and was eager to hang up with me before I felt I'd asked all of my questions.

    I asked him if shipping would be a problem. "No."
    I asked him when we could order. "We don't get them in till early November, they need to be planted at the end of the year."
    He tried to get off the phone, but I squeezed in a question about watering frequency, "Water once the day you plant, then water once a week if rain is insignificant."

    So, I suppose I have a couple of questions. I'm in the metro Atlanta area (Grant Park) and me and the neighbors are wanting at least two variants out of the three previously mentioned cherry trees. We would like them to be as mature as safely possible, no insignificant 1'-2' trees.

    Anyone have suggestions on where to score said plants? I see a couple of the previous mentions, but ... they're a ways out there. My local non-chain nursery that I love to support can only get bitter cherries. We want sweet cherries.

    Also, was he telling the truth about the time to plant these trees and watering?

    Thanks for input, I *really* appreciate it. I have a super busy schedule and haven't been able to find anyone in their late 20's/early 30's nearby that I can talk about plant related matters nearby that doesn't scare the hell out of me (or have a clue), so I'm finding this to be a superb resource.

  • satellitehead
    16 years ago
    last modified: 9 years ago

    oops, ok i am smacking myself. apparently sweet cherries just won't grow in the metro ATL area (at least after reading several other posts here at GWeb, it seems to be the case).

    oh well, moving on to figs, plubs and blueberries then! guess i'll sign up for this Atlanta Fruit yahoo mail list.

  • satellitehead
    16 years ago
    last modified: 9 years ago

    oops, ok i am smacking myself. apparently sweet cherries just won't grow in the metro ATL area (at least after reading several other posts here at GWeb, it seems to be the case).

    oh well, moving on to figs, plubs and blueberries then! guess i'll sign up for this Atlanta Fruit yahoo group.

  • maxscaper
    16 years ago
    last modified: 9 years ago

    I recently visited the nursery at ty ty....not impressed.
    They must drop ship orders because with the plant inventory I observed, they couldn't possibly fill from their own nursery. I browsed for about an hour and only after being there (I was 1 of 2 customers) 30 mins did someone ask if I needed help.

  • hebusjebus
    16 years ago
    last modified: 9 years ago

    it serves it's purpose. you can get a good paw paw or fig. i'd go pick it up and not have it shipped though.

  • cagnes
    16 years ago
    last modified: 9 years ago

    My, My! How I wish I had found this thread before I ordered from TyTy. I checked Garden Watchdog first, and only got a message, "company not found" so assumed they were small or new, and proceeded with an order.

    I ordered a crepe myrtle from TyTy because they were the only source I found that had it available to ship. It was defective a clear offshoot, not a seedling, and I never wouldÂve had a decent multi-trunked crepe. Additionally, it had large roots cut. I had pix and an expert opinion to back me up. I wrote a courteous, clear, email, asked for a replacement, and attached pictures in an effort to resolve the issue promptly.

    I have never been treated so rudely by someone in my life as by the manager, named Todd, when I called to follow up on the lack of response. He told me he didn't care about any pictures or any email, that he is a "very busy man," that I had to fill out his form before he would consider replacement. I did fill out the form, with accompanying exhibits, and mailed it in.

    I paid for a 7 gallon plant in mid-December, 2007. After 7 phone calls, one thorough email, and a certified mail, RRR, letter containing his form, a cover letter, a printed copy of the email, and more pictures, my 7 gallon tree was replaced with three one-gallon trees in February, 2008. It's ridiculous to even consider it an even exchange.

    In retrospect, I should've known I would have trouble with a business that promotes itself on such a sophomoric website, but I was too anxious to get my tree in the ground during prime planting time in Texas.

    I am of the Sam Rayburn philosophy of, "DonÂt get mad, get even." So, if any of you from Georgia can tell me an effective way to complain to effective regulatory authorities, please let me know, and I will do it. I searched the GA Secretary of StateÂs online listings and could find nothing. I had thought of contacting the owner, but after reading this thread, it seems that would be a futile gesture.

  • denisebk
    16 years ago
    last modified: 9 years ago

    I just purchased a Lucca Olive tree, an Agave Americana, and a Golden Rhino Horn Banana tree from TyTy.

    When I placed my phone order, I wanted to buy a 2-3' Olive, but he told me they were out of stock so I ordered the 3-4'. You can guess what I got! The tree is a scrawny little twig and it's only 2.5' at best. The 2-3' was $28.95 while the 3-4' was $48.70. They ripped me off for $19.75 plus the shipping on that one.

    The agave was supposed to be a 3 gallon size. It is also scrawny. It only has 2 leaves and one of them is damaged. It certainly isn't a 3 gallon size. That's another $20.00 rip off since the 3 gallon is $29.95 and the 1 gallon is 9.95.

    I don't know what to think about the banana. I don't know one banana from the other so I can only hope I got the correct one. TyTy's web site claims that their mother banana roots reach 20' in length. I purchases a 'grandmother' for $39.95 that is supposed to bear fruit the first year, but the roots are only a couple of inches long. For that much money, I was expecting something much bigger.

    As for their website - it's creepy. It looks like it's been put together by a porn company.

  • georgia-rose
    16 years ago
    last modified: 9 years ago

    If you believe you have been defrauded by this company or any company located in Georgia(USA), there are certain steps that you can take to obtain replacements or a refund.

    Contact the company by phone, email or certified mail and demand the merchandise that was ordered and paid for.

    If paid by Credit Card, contact the CC issuer and dispute the charges.

    File a complaint with the Better Business Bureau.
    https://odr.bbb.org/odrweb/public/GetStarted.aspx

    File complaint with the GA Govenor's Office of Consumer Affairs. (Link below).

    Also write to Tommy Irvin, Commissioner of Agriculture at:
    tirvin@agr.state.ga.us or call 1-800-282-5852 and tell him that you have received plants from an unlicensed Live Plant Nursery in Georgia and they have not been inspected for diseases, pests and noxious weeds. Demand that he insure they provide healthy, true to name and size plants or else shut them down! According to the Live Plant Nursery Book, they have not held a valid license for several years.

    If all else fails, here's a site that you may want to investigate: http://www.consumer-revenge.com/sec-index.html

  • cagnes
    16 years ago
    last modified: 9 years ago

    I just spoke to the GA Dept of Ag, Plant Protection Div. The person who answered said of TyTy, "They are not an unknown entity," that the Dept. knows about them, they manage to stay just within the Ga. Ag guidelines. They ARE licensed. The issues I summarized are "common complaints." Basically, the Ag Dept. says that it has no jurisdiction over contract complaints, which is what we are all burdened with. The Ag Dept can only deal w/ complaints about whether a plant is alive and healthy, I think. So, it seems the next step is Gov. Office of Consumer Affairs, or some sort of a Consumer Protections/Deceptive Trade Practices division of the Ga Attorney General's office, assuming there is one. Those of you in GA will get much more response from a state office, so please voice your concerns.

  • razorback33
    16 years ago
    last modified: 9 years ago

    I'm wondering if the Ag Dept, Plant Protection Divn, was forthright when they stated that they were licensed. If you received dead plants, they should be concerned and take the necessary action.
    When contacting them, Ask for the NAME of the licensed company, The type of license(there are 8) and the LICENSE NUMBER! I have just downloaded the Live Plant Book from the Plant Protection Divn and there is NO nursery in Ty Ty, Tift County, GA, listed.
    My license is listed, along with everyone else I know in the business. What gives???
    Maybe Mr.Tommy Irvin should personally become involved.
    Rb

  • mk87
    16 years ago
    last modified: 9 years ago

    Wow...am I EVER glad I read this thread. I have had TyTy bookmarked on my browser for some time. Hadn't ordered anything, but always thought the pix were weird. I just assumed somebody there had a bizarre sense of humor. Clearly, it's much more serious than that. I will ABSOLUTELY not order anything from them.

  • eddie1
    16 years ago
    last modified: 9 years ago

    I just received my March issue of Georgia Magazine which, I believe, is subsidized by Georgia EMC. In it is a full page ad for TyTy nursery. I immediately called the publisher and left a message saying basically, shame on you for promoting a company with such an awful reputation. She had someone call me and say the paid ad was not an endorsement and that I was the FIRST complaint they had ever had. Furthermore, they implied that since the stick I purchased was an occurence of 20 years ago, it wasn't legitimate. I referred them to this site. I also told them how TyTy employees would pose as customers and write in glowing reports. She retorted that I couldn't prove that. Anybody that wants to be the second person to EVER complain about them can contact the editor Ann Orowski through their website at
    www.georgiamagazine.org. I think it would be enlightening for them to hear from a few other dissatisfied customers, especially from other states.

  • old_man_by_the_sea
    16 years ago
    last modified: 9 years ago

    Yes, eddie!, money talks!
    The magazine will not refuse any ad, if it is accompanied by a check, even if they receive a thousand complaints from readers/subscribers.
    It is a sorry state of affairs, when a media company will accept advertisments from a company, without any background checks, to determine their level of customer satisfaction/service.
    A simple check with the SW GA BBB, would have been all of the investigating that was required.
    All of the online Nurseries in GA will suffer, as many people equate their bad experience with one company, as the norm of all GA companies.
    FWIW, I am not a current subscriber of Georgia Magazine, having found it contained very little of interest.

  • rjinga
    16 years ago
    last modified: 9 years ago

    "It is a sorry state of affairs, when a media company will accept advertisments from a company, without any background checks, to determine their level of customer satisfaction/service"

    Welcome to what AMERICA has been reduced to.. you see it on every plain. Just consider what is happening in regards to our presidential election process. The MEDIA has decided for us (republican or democrat for that matter) who will be our next president. Just pay attenion to who gets all the press time. So what about the other candidates...they are not media faves so they get tossed to the side...forget that the race (especially with the republicans) is neck in neck for the most part...The MEDIA wants McCain, so that's the only person they will allow to be seen.

    Makes me sick

  • wabikeguy
    15 years ago
    last modified: 9 years ago

    RE: Aaron's Nursery clip this post email this post what is this?
    see most clipped and recent clippings

    Posted by wabikeguy 6b (My Page) on Wed, Apr 16, 08 at 15:20

    Orderded 7 fig trees from AArons in Georgia (tye tye), Jan 3 08 for a March 22 delivery. Paid in advance. $148. March 22 came and went. No trees.
    I've since called back 6 times. I have been told that they were "waiting for gel packs to ship my order and that it would be shipped "tromorrow", that they could not find my order (three times), that they found my order "on the desk" under another order" and that it would be shipped "immediately"."
    April 16, it's "we can't find the order and are checking our files." They will call me back. Uh Huh...... No call back as of today the 18th. I called them back. They have no record of my order.
    From what I've read, even if they do actually ship something I shouldn't expect much.

    I'm writing this one off as a lesson learned.

    Guess I'll try again next year. Maybe with someone local...

  • wabikeguy
    15 years ago
    last modified: 9 years ago

    Called back again today, was told by a male who refused to identify himself that they had no record of my purchase, was accused of trying to rip them off, and he hung up the phone.

    Just now finished filing my complaint with the Georgia Better Business Bureau. Thanks to the earlier poster for the link. It was an easy process. Did it all on line and it took about twenty minutes.

    More people should do this.....

  • georgia-rose
    15 years ago
    last modified: 9 years ago

    wabikeguy___
    I would also file a complaint with the Georgia Governor's Office of Consumer Affairs, link below.
    Unlike the BBB, they have enforcement powers and can force the company to meet it's obligations and/or be subjected to heavy fines.

  • satellitehead
    15 years ago
    last modified: 9 years ago

    wabikeguy -

    if you paid by card, don't forget to dispute the charge ASAP before it's too late!! call your credit card company ASAP.

  • efam
    15 years ago
    last modified: 9 years ago

    wabikeguy -
    I would also call a local news station (in Atlanta) so they could do an investigative report. I know the local FOX station here has a phone number to call (see link).
    I personally would love to see a news story on this place. :)

  • wabikeguy
    15 years ago
    last modified: 9 years ago

    The saga continues.

    I filed a complaint with the Georgia Better Business Bureau. They contacted TY TY and the owners (Leonard Crain and Ric Patrick) acknowledged receiving my payment and failing to ship it. Leonard Crain sent the BBB an e-mail (of which I have a copy) stating that he would "refund my order."

    So all is well, right? Wrong.

    He told the BBB they would refund my $148, the BBB closed out my file, and guess what?

    No check.

    Pretty funny. So now I've filed with the Georgia Office of Consumer Affairs and am getting in contact with Fox News Atlanta (Good idea, efam).

    I am retired so I have plenty of time to pursue this. I doubt I'll get my money back, but maybe I can help get the word out on these clowns, and perhaps even be a catalyst for a criminal investigation.

    Lesson learned. I still want to try figs up here (among other things), but from here out I'm going to buy locally and pick up my orders personally.......

  • neonrider
    15 years ago
    last modified: 9 years ago

    I bought four (4) one year old MEDJOOL DATE PALM TREES from TY TY NURSERY in DEC. 2006. I doubt they are Medjool palms though. Please check the attached link and please HELP identify the trees what they are.

  • wabikeguy
    15 years ago
    last modified: 9 years ago

    On May 23, I finally received a full refund from Ty Ty (aka "Arrons" aka "The Nursery at Ty Ty") with numerous other DBA's.

    For those of you unfortunate enough to do business with these people........here's what I did.

    After 8 or 9 attempts to work with them on my own, I contacted the Georgia Better Business Bureau. This was a complete waste of time.

    The Nursery owner, Patrick Malcolm, told the BBB that he sent me a refund and the BBB closed out my case. Only problem was........he never sent the check.

    I next contacted the Georgia Dpt of Consumer Affairs. Nelson Mitchell handled my case and, within four weeks, I received my refund. Funny thing though. The check was dated April 28, 2008, but the envelope it was contained in was postmarked 19 May, 2008.

    I would highly recommend that anyone having difficulty with this "nursery" (and I use the term loosely) contact the Georgia Office of Consumer Affairs like I did. I have included their address and phone number below:

    Governor's Office of Consumer Affairs
    2 Martin Luther King Jr., Drive SE, Suite 356
    Atlanta, Georgia 30334-4600

    Phone: 404-651-8600

  • buckcity
    15 years ago
    last modified: 9 years ago

    My experience with the Ty Ty Nursery began in the late eighties with a messed up mail order(an advertised Turk's Cap lily was an Atamasco lily instead and a Chestnut tree was left off.)

    When I telephoned the nursery I was told to send them a copy of my canceled check to prove that I was telling the truth and they would send me the tree. After sending the copy and making several calls I did receive the tree-but it left me with a bad taste in my mouth-but not from Chestnuts; the tree died.

    What might really interest the readers of this blog is that I can report that I have since visited this nursery (after receiving a gift certificate twenty years later.)

    I was not impressed with the nursery.

    Arriving with a list of items that interested me, the meager staff explained that they had little in stock because their suppliers had not sent stock yet (this was in January,2007.)

    Unfortunately because they had nothing in stock I had to travel from my North Florida home to the nursery a second time-as I do not trust their mail-order system.

    The second time I visited them was in May, 2008 and again they had almost nothing in stock that interested me but I was not going there again so I used the gift certificate on two ordinary, albeit large, ilex shrubs for my Japanese Garden.

    The Ty Ty nursery had some fruit trees in pots but the majority of their fruit trees were bundled together and banked in soil. These were all deciduous trees that would be shipped bare-root in leaf when an order was filled.

    Staff-busy? I've only been there twice but I've never seen the staff working. The place is about the size of an acre.

    I noticed that a reader asked about reputable nurseries in Georgia and the one I am familiar with is Miller's Hardware in Valdosta (South Georgia) supplied by Monrovia.

    The best Fruit Tree source that I know is Just Fruits and Exotics in Crawfordville, Florida -which I have also visited a few times and they are terrific. They graft their own Persimmon trees on local, native rootstock-I'm told. It is a really nice nursery.

    They also have nice sized Olive Trees which another writer mentioned Ty Ty had failed to supply.

    I won't ever buy from Ty Ty again.

  • tony_atlanta
    15 years ago
    last modified: 9 years ago

    I collect and grow hardy palms in ATL area. Their ratings of palm hardiness are a knee-slapping joke --- aside from the fact that they literally make up names of plants; e.g. "RAPTOR PALM" for NEEDLE PALMS and are more interested in their Abercrombie models than their plants ....

    Visiting the TYTY website is great for entertainment, but you'd be a fool to actually order anything from these clowns.

  • kathymullins001_aol_com
    15 years ago
    last modified: 9 years ago

    I wish I would have come across this forum last August BEFORE I placed an order with Ty-ty. I ordered a bunch of stuff... all said "fall shipment"...fall came and went and no trees... I had called several times where I was given the run around and finally told that they only ship when trees were dormant and I would get my order in Jan-Feb. Although I felt like this was false advertisement since everything said fall shipment, it did make sense to me, so I patiently awaited my order in January. Already not feeling quite right, I stayed on top of it and they heard from me at least once a week from the beginning of January. Persistence pays off... to a point. I was able to diseminate from the different calls, they really are just a middle man (false advertising again). They got different parts of my order from different sources... which wouldn't be so bad if they used really reliable sources, but I think they probably just use the cheapest to make the most money. I finally did receive my order... in full... not a single thing missing out of an over $650 order. In that order I had three larger blueberry bushes. Who ever their supplier is for those is pretty decent. They look pretty good and had a good bareroot base on them. As for pretty much everything else in my order, it appeard that someone had taken a good yank on the tree trunk and pulled it up by hand without any digging as most trees had very little to no roots left... the pecan trees I ordered must have been harder to yank out of the ground due to their tap root, so it appears that some Sherlock decided to take a shovel and chop the offending tap root off so they could finish yanking said tree out. Obviously, these trees won't survive... The blueberry bushes look to be very promising, and I'm glad that at least something I got seems to be worth while, but everything else either looks like it definately will not survive or would shock me if it did. I will not be ordering from them again... wish I knew who their supplier was for the blueberry bushes though... I'd definately order from them!! =)

  • jay_7bsc
    15 years ago
    last modified: 9 years ago

    TyTy Nursery has been unreliable and dishonest for nearly thirty years. I stopped patronizing them when I discovered their unprofessionalism through personal experience. This "learning experience" occurred in the early 1980's, a number of years before the company had an Internet presence. I ordered what was listed in their print catalog as a _Magnolia stellata_, and a few other plants, two being a _Ficus carica_ 'Tennessee Mountain' and a _Punica granatum_ 'Plantation Sweet.' All the plants arrived and survived; however, the _Magnolia stellata_, or star magnolia, turned out to be a generic form of _Magnolia soulangeana_, rather than _Magnolia stellata_. Actually, I like the _Magnolia soulangeana_ well enough to have propagated it by layering some of its lower limbs. It's good in Zone 7b because it blooms late, and more often than not, escapes frost damage. The blooms are a little on the small side but profuse and typically pink washed with purple--all in all, a pretty, unknown-cultivar of _Magnolia soulangeana_. The point is that the plant turned out not to be what it was advertised as. And as with all small Oriental magnolias, it takes a number of years for them to be large enough to flower. At its flower time, I decided the company could have made "an honest mistake" and, thus, did not think about returning the plant and requesting a refund, especially in light of the fact that I genuinely like the plant.

    My positive comments about the _Magnolia soulangeana_ should not be taken as praise of the TyTy Nursery. I am not here to praise this company but to help bury it. However, I am saying that my negative experience with this order was partially and serendipitously ameliorated by the positive attributes of the _Magnolia soulangeana_. Although the fig and the pomegranate survived, I think they are examples of TyTy's false advertising. I'm not at all sure that these plants are what they were advertised as. I think the State of Georgia should move against this nursery and force it to close its doors, if that can be done. (But then, let's not forget the nationwide salmonella outbreak and the Georgia Department of Agriculture's role in allowing the continued operation of the Peanut Corporation of America.) After years of ill repute, it seems that TyTy's business should have fallen off sufficiently for them to have gone out of business. Of course, the Internet fuels the TyTy Nursery by enabling it to draw in more naive customers from afar. _Caveat emptor_.

  • eddie1
    15 years ago
    last modified: 9 years ago

    For allowing this to go on all these years, Georgia Agricultural Comissioner, Tommy Irwin should be voted out of office.

  • earldenham
    15 years ago
    last modified: 9 years ago

    Let's try a little experiment entirely at my expense. Pleased by my previous two orders from TyTy, this past Sunday I ordered about a dozen nut trees to partially replant a forested area wiped out by Hurricane Katrina on the farm where I live. This included hickories and walnuts of various kinds which I easily found on the TyTy website. Then, as an afterthought, I went back and ordered half a dozen mayhaw trees, all online. When I did not receive a confirmation online, I called today and was promptly informed that they had my order and it be would shipped this week or next. I encouraged early shipping, as Spring has indeed sprung all over down here on the Mississippi Gulf Coast. I will keep you informed as to the progress of the order, the condition of the plants, and my overall impression of the service. If they screw up, I will tell you. If they do right, I will tell you, too.

  • woody_ga
    15 years ago
    last modified: 9 years ago

    With the stories I have heard, I would never buy from Ty Ty. Never.

    Even one look at the website tells you that something isn't right.

    That is my free speech contribution.

  • earldenham
    15 years ago
    last modified: 9 years ago

    Yesterday (Friday), to my pleasant surprise, I received the balance of the order I placed the previous Sunday online. I received 2 American Chestnuts, 2 Shellbark Hickories, 2 White Hickories, 2 Thomas Black Walnuts, 2 Heartnut Walnuts, and 2 Ukrainian Walnuts. I did not pay for expedited delivery. With shipping the order totaled $435.85, averaging a little more than $36/tree, delivered. I cannot buy the variety of trees like this anywhere in my area. I have not unwrapped the trees yet, as I may not be able to plant today, but the appearance of the bundle of trees as wrapped together is good, and when I have opened the bundle I will report as I promised.

  • jay_7bsc
    15 years ago
    last modified: 9 years ago

    My question of earldenham is that if you're such an experienced and knowledgeable gardener in a geographic region that is quickly moving into "high spring," why, oh, why are you planting fruit and nut trees in the spring instead of in the fall or winter? To most gardeners, that is nutty in itself--nutty like a fruitcake. Everyone, even a novice gardener, knows that the time to plant such things is fall or winter so that their root systems can become established before the onslaught of our searing Southern heat. Otherwise, you're inviting disaster. But to each, his/her own.

  • earldenham
    15 years ago
    last modified: 9 years ago

    Actually, Jay, the purpose in my writing is simply to report my experience with TyTy in ordering plants and not to debate anyone about anything. However, since you seem bent on portraying me as some type of a novice because of your personal dislike of TyTy, let me tell you that I certainly gave thought to "when" I planted and the inherent risks, as I see you have sense enough to do, also. But given the fact that I live in a post Katrina world I doubt you can envision unless you live here, we take our opportunities when they present themselves. The area that I am replanting has been slowly cleared throughout the last several winters, a few of the many damaged trees at a time, for the dual purpose of clearing the storm tangled woodslot and providing firewood, and as I saw the cleared area emerge this winter I envisioned for the first time a grove of nut trees, and I decided to plant it now and take a chance. There is still enough shade from water oaks that I will cut and split next winter to provide some shade, and the area is moist, beside a stream. We live on a little 17 acre farm and have about every fruit tree or bush you can imagine. Obviously along the way some died and were replaced. We raise goats, sheep and cattle and grow a huge garden every year. Farming is often a matter of chance taking. For instance, we planted corn a week ago last Friday, and if it doesn't freeze again we will have corn in May. If it does, then we will just replant. Tomorrow I will set in a few tomatos which may or may not make it the first time. Same with the trees. If they make it, given care, shade, water and mulch, they make it. If not, I will keep you informed on TyTy and how they handle their returned plants. Good luck with your garden.

  • shot
    15 years ago
    last modified: 9 years ago

    Earl, if you are sincere then I must appogize to you sir. We have so many phonies that come online that we must watch for them.

    Good luck in your endavors.

    Shot

  • earldenham
    15 years ago
    last modified: 9 years ago

    No problem, Shot. Apology accepted. I got the nut trees all planted and the only comment of concern that I have is first that I would have wished for a little more fine root on a couple of the trees, though time will tell whether or not I ought to have any concern in that regard, and second a criticism, that one package of four trees, all being hickories of two different types, had only two of the trees labeled and looked so much alike that it isn't possible to tell which is what type for the two unlabeled hickories. Although for my purposes it doesn't matter, I mention this. It is such a small thing, but I promised to report fairly. Otherwise the trees were on unwrapping well hydrated as those I have received before and I am optimistic as one can be when dealing with bare root specimens. That is what a return policy is for. So I can report to you that I was well treated and that this third experience in ordering with TyTy thus far is a good one for me notwithstanding the goofy pictures in the ads. If in fact the others reporting real problems actually had them,and I am sure many did, I would hope that this forum may have served a real purpose in alerting TyTy to the consequences inherent with failure to deal well with unsatisfied customers, to the extent that the folks at TyTy may now try to do better. The logistics of running such a big operation, offering picky people like me a wide variety of healthy plants, is naturally going to create a logistical nightmare, and some problems are certain to occur. When you throw into the pool of the real gardners ordering plants a bunch of the pseudo gardners and blog nuts that you can easily pick out in this forum who have never dealt with them at all but just want to be heard, you really have a big job on your hands.

  • earldenham
    14 years ago
    last modified: 9 years ago

    Over the past couple of years I have purchased numerous plants from TyTy and i have written reports of the good quality and service that I had, posting them to this forum. The fact that I have had nothing but essentially positive experiences with TyTy has not always made some of the readers happy, and there was negative comment on my writing and character attacks on me by some of them to which I rationally and reasonably responded. Today I scanned this forum, and two of the three positive reports I wrote on TyTy are just gone, censored out. One of them had been posted for more than a year. I have read about such things happening in other countries, but I never fully appreciated the impact that seeing your comments erased from the public eye has until this happened to me in this forum. Where is free speech and the legitimacy of this forum when some secret censor reading the forum has the ability to maintain its negative comments on TyTy, purge its positive comments, and hold this forum out to be honest to its readers? Was the positive information on TyTy I shared with other readers just too much for someone with an anti-TyTy agenda to tolerate? The hypocrisy is absolutely palpable. So, I ask the question, how can this forum be legit?

  • woody_ga
    14 years ago
    last modified: 9 years ago

    I, for one, can not see why anyone would be willing to risk my money with Ty Ty. Ty Ty is famous for censoring another forum, so I think "buyer beware" is the only option.

  • satellitehead
    14 years ago
    last modified: 9 years ago

    It seems that, if Ty Ty would push (threatening lawsuit?) to have their entire Garden Watchdog page removed - a ratings site which was full of real-life (many negative) experiences folks had while shopping @ Ty Ty - that the removal of just 2-3 posts here @GW praising Ty Ty would be, if nothing more, 'just desserts'.

    Mind you, I'm not an "eye for an eye" kinda guy, myself; however, the glint of balance I see of this seems .... appropriate, somehow.

  • gr8phull
    14 years ago
    last modified: 9 years ago

    If they are legit why do they not have any way of sending them a e-mail? Why does the guy who answer the phone sound like a hillbilly redneck? Why am I having to have VISA get my money back for products that were never shipped to me? They are totally illegitimate! If not I would not be here trying to take them down. They messed with the wrong person here and you should hope your not the next one.

  • ladywindsurfer
    14 years ago
    last modified: 9 years ago

    Get over it earl!
    I am surprised that you, being a lawyer, didn't read the fine print when you became a member of GW. They have the option of removing any material that THEY deem offensive to other members. And there's nothing more offensive than a new member, joining ostensibly to praise a longtime recognized, dishonest "business" that preys on uninformed customers.
    I pray for anyone that places an order with that rogue outfit and summarily gets ripped off. If you have any compassion for your fellow man, place a size 12 in your mouth and keep it there. You aren't at all persuasive and are beginning to appear a damn fool.

  • shot
    14 years ago
    last modified: 9 years ago

    You pray ane you're a lawyer? Thought that was against their schoolong.

    shot

  • earldenham
    14 years ago
    last modified: 9 years ago

    Several times throughout the years I made major purchases from TyTy Nursery and always had a good result. One day I saw this forum as I was looking for the TyTy site, and I read it. My own experiences were so different from most posted that I thought it was in the public's best interest to hear of my own positive ones, and so I expressed them on three seperate occasions in writing in this very forum. I have no interest in TyTy and do not know any of the people connected with it, even remotely. As the next person who reads this thread may see, what I did in sharing the truth as I actually experienced it brought down upon me personally the type of comments you can read above this posting. What you cannot read is the other two positive reports I posted over the years and the resulting vituperative attacks because the forum censor removed them, although my personal comments were truthful, informative, detailed and inoffensive to any unbiased reader. Because I think it is a good thing for folks to have all the information, good and bad, I shared what I personally knew. It seems that this forum itself is slanted in its viewpoint to the extent that it is not credible. This is not a comment on TyTy one way or the other, because obviously it has been problematic for other people, no matter how much I personally have been pleased. For a forum to pose itself as a place one can share experiences as to "Is Ty Ty Nurseries legit?" and then censor or redact unbiased positive comment on the nursery itself is simply unfair, and for that reason I will have nothing further to do with it and this is my last entry. I am sure this will come as a relief to some folks who comment here,many of whom have never made a single purchase from TyTy but simply love to express their opinions. If history repeats itself and the censor strikes again, these comments will simply be erased as the past ones were. I believe some folks complained that I was upsetting them to the forum, and so the censor was sent on a mission. The truth is hard for some folks to take, and where it troubles the ones in power by disputing the official line, ad hominem attacks and censorship are soon to follow. So, All the Best to all of you people of good will. May your gardens bloom and your hearts be gentle.

  • satellitehead
    14 years ago
    last modified: 9 years ago

    Earl - here's one for you. I note your skepticism of TyTy due to your positive experiences.

    Stumbling around looking for references on Willis Orchards, which is uncomfortably close to TyTy (which warrants caution IMHO), I found the thread below - please read the 8th post down for feedback from a former employee of TyTy that speaks about the shady practices they shove down the throats of their employees.

    Granted, this guy could be full of crap...but I mean ... what are the chances he would leave his email, name and everything else? I find it interesting to say the least.

  • robert_wr
    13 years ago
    last modified: 9 years ago

    I bought a 5 ft eureka persimmon from TyTy in 2005. It was a well formed tree but unfortunately it never took root. I called TyTy the following year and they sent a replacement at no cost to me. It wasn't as pretty as the first tree but it took root and after some pruning it produced a few fruit the second year. it is now 4 years old, about 9 ft tall and it produced over 50 fruit this year. I have no complaints with TyTy.

  • Gedcom
    12 years ago
    last modified: 9 years ago

    I wish, like many, I had done a little more research. My dear husband called up TyTy and ordered a 6-7' Peter's Honey Fig...and he was told it should do fine in our area. It was promptly charged to our account. It would be shipped later since Spring was coming and they do not ship trees that are leafed. That Fall--no tree even though when called, they said it would be shipped soon. Middle of winter--still no tree. After several calls, we were told to wait for better weather in our area. After a year, and still no tree, we were told we never had an order. I waded through over a year's worth of charges to find TyTy, my husband searched for Emails over a year old...and only upon a very nasty phone call did our tree get shipped. The top was cut to fit the 5'x8" UPS shipping box (UPS charges extra for anything over 5'). So much for our 6-7 foot tree. The roots were cut badly for transporting. The poor thing struggled the next year because of the root damage, but we did managed to get it to grow. However, because of the weakened state, it did not winter over. Now, TyTy has a rider saying they will not guarantee anything out of zone, and they list Peter's Fig out of our zone--EVEN THOUGH the man said it should do well. Plus, they want us to pay for freight both ways???? for a fig they will top off and ship in a small box??? How will a 6-7 foot tree live with 8" of root. NEVER, ever order from TyTy.

  • Markceasigh
    11 years ago
    last modified: 9 years ago

    anyway i got this great idea for a vineyard or something kinda far fetched like that eventually i went to bonzai-ing an assortment of grape vines from them. i bought seedless reliance which in the picture looked like a rainbow of multicolored grapes on the vine cluster. when it finally grew grapes. it was for surely seeded concord. very sad man. by the time i realized that i prolly had the wrong type of wine grapes, ( i had bought cabernet s. and merlot at a very steep price) which i had grown indoors for six months and made hundreds of clones of what i thought was going to be my cabernet s. vineyard.... i threw almost a years worth of lies out yesterday. i am a very sad man. if any of you out there have a merlot or cabernet s. strain i would love you to send it to Mark 153 park st. jamestown ny 14701 upper apt. it would really make me a happy man to have a for sure a merlot or cab f. or s. i just feel like i've been so totally screwed over by ty ty nursery. and the saddest part is. because the plants all appeared to be grapes i also bought two types of cherry trees a pecan tree and an apple tree from them. I went to cancel my order yesterday after finally coming to terms that i was fooled into growing concord and not wine grapes, and their site is currently down. all i'm sayin is i hope my almond tree is really a hals hearty almond tree and not some heat loving georgia tree. cause it will def die up here in NY

  • David_White_USA
    10 years ago
    last modified: 9 years ago

    I wish I had read this postings before my purchase. They included roots in the sizing. But even with the roots counted, was still smaller than what I ordered for. The same male person answered my phone multiple times, bad experience with him and the company.

  • Carol love_the_yard (Zone 9A Jacksonville, FL)
    10 years ago
    last modified: 9 years ago

    If you paid for the item on a credit card, put the item(s) into dispute. Then take photos - many - and good ones: closeups, whole plant, and lay a yard stick or ruler next to the plant(s) for proportion. (With today's digital cameras, there is no excuse for only one photo or blurry photos. Get many good crisp ones.) Next, grab a print screen of exactly what you ordered before the site is changed so you have a record of what was listed and included in the description when you placed the order. All of that will arm you well for your credit card dispute.

  • pan9942
    9 years ago
    last modified: 9 years ago

    My husband ordered 3-flowering cherry for me as a gift for Mother Day 2014. They came with bare root but never have a leave growing out from those dead bones.
    We sent the paper for a replacement and got a reply from them, if we need a replacement we need to pay $29.06 for the cost of shipping. I decided I don't want to pay that much for another dead bones. Stay away from this nursery is my recommend!!!

  • Prabu Gopalakrishnan
    8 years ago
    last modified: 8 years ago

    All my plants came diseased, i wish I found this site before. They threatened to sue me when I complained. Horrible , horrible. I am going to let the world wide webs know about this "company" and shut them down. Contact the USDA and BBB as well.

  • Tim Givemeenergy
    8 years ago

    This company is sheit!

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