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2ajsmama

Ball Customer Service - for sawdustr

2ajsmama
11 years ago

When I had problems with lids (on new jars - had sealed in shrinkwrap and I had some failures even after heating the lids as usual), I just called the customer service line - you can find it on their website www.freshpreserving.com or on the box. Good luck, they sent me some coupons but what I really wanted was replacement lids! Funny about you finding depressions in new boxed lids - I haven't had a problem with those, just ones shipped (screwed onto) with new jars.

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