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Still haven't heard from Casita Azul - 3 emails!

Posted by esther_b NYC Zone 7b (My Page) on
Thu, May 8, 14 at 13:05

I ordered a couple of hostas, heuchies, and sedums from Casita Azul 4/20/14. I told them that frost-free day here was about May 7. I have not received my plants, and they have not responded to 2 or 3 emails. I contacted Paypal regarding this, and they advised I try one more email. So I will do that today.

Anyone else have such problems with Casita Azul?


Follow-Up Postings:

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RE: Still haven't heard from Casita Azul - 3 emails!

really ester... ????

you told them not to ship before YESTERDAY ... 5/7

and you are complaining you dont have them today ... 5/8 ....????

crikey you are a tough customer ...

ken


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RE: Still haven't heard from Casita Azul - 3 emails!

Before I received my order from them, they sent me an email asking how my weather was and when I would like the order shipped. I told them that they could ship right away and I received the order approximately 1 week later.

I would give it another week since you originally told them May 7th was your frost free date.

I imagine they are probably very busy shipping orders right now and will get yours shipped as soon as they can.

Linda


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RE: Still haven't heard from Casita Azul - 3 emails!

I placed an order with them on Saturday with no special shipping instructions and I just got my shipping notice this morning. I wonder if they put a hold on thinking about your order until yesterday, and now it's going to be worked in with the rest of them that didn't give any special instructions?

Good luck!


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