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Pond dilemma....Should I call or not?
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Posted by always_outside 7 DFW, TX (My Page) on Tue, Aug 28, 07 at 21:32
| Hello. I had a pond installed 3 months ago. It is beautiful and my fish are so happy, they are multiplying. Problem is, a sprinkler pipe burst under the edge of the pond. The professional pond installers came back and fixed the leak, free of charge, being that I had a one yr warranty and they re-routed that portion of my sprinkler system for the pond. My dilemma is, I paid a lot of money to get this pond installed and the pond is now very murky and muddy looking as a result of the broken sprinkler spraying muddy water in the pond all during the night (We obviously had no idea it was happening until the next morning!!). It has been 3 days and it has yet to settle. I can see a thin layer of mud inside the the entire pond, too. This pond definitely needs to be vacuumed out. I do not own a water vacuum. Should I ask them to come back and give the pond a professional cleaning? I mean, this dirty water is a result of their flawed workmanship. The pond was crystal clear before this happened. I say they are responsible. Am I being too harsh, or should the pond builders come back and clean it? BTW, this company also offers maintenance services, so I know they have the tools/men to do the job. I just don't want to come off as expecting too much if I am. I just want it back the way it was before the problem. Please advise. |
Follow-Up Postings:
RE: Pond dilemma....Should I call or not?
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| I think you should call them. |
RE: Pond dilemma....Should I call or not?
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| yes...you should call them. |
RE: Pond dilemma....Should I call or not?
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| hummm if they messed with the sprinkler in the first place while installing the pond by all means call them and ask them to help clear it up. Flawed workmenship is often a missed used phrase. If they replace the line or damaged while they made your pond then I would as a professional come out and fix it for you. on the other hand if I had nothing to do with the sprinkler line and it broke due to planting or age well thats a diffrent matter call them and ask them how to best clean it maybe just sweep it slowly into the drain / pump and let it filter out like in a pool |
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