I've had good experiences with them, though they sometimes need to be prodded to ship promptly. Home Harvest was originally a Maryland company and were bought out a couple of years ago by a shipper in the Midwest. I'm sorry they didn't take your question seriously, but wouldn't necessarily write them off.

i don't find their response or the reference to the informal poll about reading light flippant at all. they were just providing the baseline info used to make the statement.

I was saddened when they moved away from Maryland - I had enjoyed visiting their showroom.

I like a good bright reading lamp - usually 150 watts as close to my shoulder as practical. Have been known to use a 50-200-250 watt three way bulb for reading and liked it just fine.

just as no two plants are the same, neither are people... i too use a 150 light bulb for reading purposes, although i admit i don't keep it 3 to 5 inches from my shoulder. i didn't find the response flippant, and in fact agree with the previous poster that at least they attempted to provide a comparison. and as for their lack of customer service, at least they replied to your email... I have had many more requests for information go unanswered by garden companies than have been answered. what homeharvest does have is a selection of gardening products unmatched by few.