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buzzing ballast

Posted by beaubrummel37 (My Page) on
Sat, Nov 12, 05 at 0:55

I bought a ballast from a retail store in Ohio; and
the ballast is a month old. The hum orginates at the
top end of the handle and you have to wedge something
between the ballast box and the handle to stop
humming:
I know ballasts normally hum but in this instance it's
rather a harsh sound.


I emailed Sun System as well:
I have a defective ballast(Sun System X Econogro
Remote Assembled Ballast); and I have a two year
warranty: Where do I send my ballast for repair or
replacement???
The retailer I purchased the aforesaid product from
said I should send the product to you.????


Follow-Up Postings:

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RE: buzzing ballast

it is most likely becaues the ballas is not properly secured to the box or one of its components isnt.


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RE: buzzing ballast

The retailer should handle the warranty repair for you. Sunlight Supply, the manufacturer of Sun Systems, also has a loaner program the retailer should be aware of. If the retailer is unwilling to handle the repair or offer you a loaner, you need to find a new retailer.

Keep in mind, though, that the Econo Gro is a budget HID system, manufactured in China. Not trying to knock products made there, but as the old adage goes, you get what you pay for.


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