I meant 3"....thanks

I agree with your local nursery about too much water. I have a potted 3 footer that did the same thing, because the soil I had it in inside the pot was too heavy and held water too well. I went on vacation last summer, and had a sprinkler set too close to the palm, and when I got back I found standing water inside the pot. A few weeks later I started to notice new roots forming from higher up on the trunk, and now I have the same issue you're having with exposed roots. Not sure if I should cover them up with soil or leave it as is.

Exposed roots are no problem and somewhat natural for a palm to have. Just make sure its feet aren't wet any more and keep it well drained and mulched so things will improve.

Lots of my palms have exposed roots and I see no problem with any of those.

My issue is that my plam is not as sturdy as it used to be. It still has new growth. I just put new soil down and mulch but I have it staked up right now to keep it sturdy.

I think it will be fine .

I would certainly leave the palm staked for at least another year. I think the more stability you can provide at this point the better for the long term health of the palm.

What's more, at the most distant finish of the range are the plants that are burrowed from elsewhere and extended into your yard. Such plantings are amazingly costly and once in a while problematic to the nursery. We sell the initial three gatherings of plants referenced previously. Individuals who just burrow and crane huge palms are known as "relocators" or "diggers" and are false nurseries by definition. We work with a portion of these last pros and give referrals when required.

Kodi nox