looks like you cycad went from natural light to poor, indoor lighting, and so the leaves are bizarre, unhealthy and overly stretched (etiolated). These plants need a lot more sun to stay happy

As well intentioned as stores may be, they continue to mislabel Cycas revoluta, aka Sago Palm, as a houseplant. It needs outdoor sun, or similar, to grow correctly. A regular window is not enough light no matter how bright it may seem. Being indoors also leaves the plant prone to mealy bugs.

New leaves will also be elongated until you can place the plant somewhere with real sun. What you can try is to keep it indoors, and then as soon as you see new leaves forming, put it outside and leave it there until the new leaves harden completely (3-6 weeks). Then you can bring it back inside.

A healthy Sago will grow new leaves at least once a year. In poor conditions (low light, drought) leaves will form less often because the plant will wait until it has built up enough starch from photosynthesis to invest into new leaves. If you cut off all the leaves, you might be able to trick the plant into sending out new leaves but you have to supplement with a high Nitrogen fertilizer to pull it off successfully.

x

Ok, I just cut off all the long leaves, put in some Miracle Grow, and put it outside.

You may also not want to put it in full sun just yet. Gradually accltimate it, Sagos can burn.

dahur - Regular Miracle Gro is better than nothing, but Miracle Gro for lawns is even better because it has extra N. Feed it every 2-3 weeks until new leaves grow, then reduce fertilizer.

And yes the older leaves can and will sunburn, just like you or me, when we go out in sun for the first time. Place it in a spot that only gets morning sun, or dappled shade, for a few weeks. It takes time to acclimate. Once new leaves grow, you can cut off all the old, damaged leaves.

I have the same problem up here in central NY. I obviously take it inside in the winter and put it under lights and that's always when it decides to grow new fronds.... It is stretching towards the light source. If I get lucky, I can sometimes get new fronds to grow during the summer when it's outside. When it finally does, I cut the long ones off.

I cut off the bizarre fronds, put it outside, and the fronds did suffer some burning. About two weeks ago it started putting out new fronds, and they're bright and green, and look like the existing ones.