Right.

I feel your pain, & yes, you will hear every intimate detail of how said trees are doing. I had a guy come in today, complaining about some dogwoods that were planted 2 years ago (& I believe, already replaced several times). I had another call in, 1 out of 3 trees planted 3 weeks ago is not doing well. When I asked if she had been watering it, "Uh, no..."

OK, I realize that I sounded very disgruntled & disillusioned in the last post-I also had a customer today, who first called, because someone had given him a Japanese maple as a gift & he was having it planted it this week. The first one was in memory of his mom & he wanted to get another, same variety, in honor of his MIL.

He was very chatty on the phone, said the person he talked to yesterday had been very helpful, but even though he'd been calling all week, he hadn't talked to the head of our landscape crew (who'd be doing the planting, but I'm not surprised, this time of the year is crazy, I take messages, but he's usually out all day, doing installations).

I checked to see if we had another of the same variety, but w/out seeing what he already had, 'Crimson Queen', size & shape, suggested that he might want to come in to select it. He asked if I would be there & I said I leave at 3. He came in around 2, limping slightly, w/ his son, we had someone go out with him & find another Crimson Queen, w/ a spiral stem. It was crazy busy while he was checking out & we were scheduling the installation, but these are the kind of customers who want to make you keep working....