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Irrigated irrigation contractor!?

Posted by miss_rumphius_rules z6 NJ (My Page) on
Fri, Sep 30, 05 at 13:02

I was totally embarassed today in front of a client. The client who has 2 other homes w/irrigation was questioning the estimate and asked to speak w/the irrigation guys. So I set up the meeting.

The irrigation contractor (who I have used very sucessfully in the past) showed up late, unprepared and smelling like whiskey to explain the estimate. After about 15 minutes of double talking, he got frustrated w/the questions the client was asking and said to his partner 'We're outta here' and walked off the site.

I don't think I have ever witnessed anything like this before, in any business. It's not like this is a fly by night business--they're one of the big irrigation companies around here.

Crazy. Don't think I'll be using them again.

Follow-Up Postings:

RE: Irrigated irrigation contractor!?

Yeah ... hmm ... I'm still waiting for contractor number 16 to reply back with a promised layout and design for my home addition.

I know what you mean.

Good Day ...

RE: Irrigated irrigation contractor!?

Sounds like the irrigation guy may need a 12 step program in the near future.

A designer I know had a similar experience recently- except the guy went off the wagon after the job was started. She had a nightmare with that!

It's hard to depend on others, and I agree we look bad when our referrals behave poorly. But not all of us are able to do all our installs, either.

RE: Irrigated irrigation contractor!?

  • Posted by Ron_B USDA 8 WA (My Page) on
    Fri, Sep 30, 05 at 22:01

Since the relationship with him is over, you should be able to relate your shared astonishment and dismay to the client, as a preface to getting another irrigation guy lined up. Alcoholics aren't rare, the customers should be able to understand that you weren't expecting him to show up soused and confrontational.

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