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Anybody use Nature Hills Nursery?

Posted by sbratcher MD -6b (My Page) on
Wed, Mar 28, 12 at 12:29

Nature Hills Nursery (Omana, NE) is one of the few sources that I can find for Mayhaw trees. Has anyone ordered trees from them in the past?

thanks
steve


Follow-Up Postings:

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RE: Anybody use Nature Hills Nursery?

I used them to buy some grasses a couple of years ago and they sent very healthy specimens which took right off. I was very pleased with them.


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RE: Anybody use Nature Hills Nursery?

Recommended course of action for any potential customer of Nature Hills Nursery: Find a company with better than a B- BBB rating; one that has a reasonable and fair replacement guarantee and whose customer service can't be defined as "thick as manure and about half as useful".

I placed a late season order for seven roses totaling just over $300, including shipping. Unfortunately, they were dormant upon receipt with dried buds and branched falling off. I couldn't judge if these were going to be healthy plants and of course two of the seven didn't come back. I spoke w/ Bill in customer service who told me I could have two replacements at half price plus shipping. What a rip off. They wanted to charge me $50 to fix their inability to ship healthy plants. Oh, it is June and I was told they also wouldn't ship until "mid-fall".

I have to take some of the blame for the problem above. They have an awful replacement policy and I should have gone to one of the many competing operations that will make it right. Based on the poor plants I received, their lousy customer service and self stacked service policies, each order is a potential disaster and I can't advise anyone wait around for the train to jump the tracks.


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