A friend recently asked me the same question when be got a catalog from them. So I did a search and found the link below.

I have never purchased anything from them personally. I did however purchase plants from Gurney's a couple of years ago and was very happy with what I got as well as the prices. Gurney was then bought out by another company whose service and quality was poor. Now, Gurney's has been bought (again) by a group of former customers as I understand it. Their new spring catalog is offering $20.00 worth of freebies for a $40.00+ order. Judge for yourself. they're at; www.gurneys.com. I would imagine that Gurney's will try extra hard to repair the damage to their reputation. I will be ordering from them.

Good Luck~

Hope this helps.

One of them is flowering now. It has purple flowers with a white center - not pink as their picture and description would have you believe.

Partial order 1 of 2 didn't arrive until June 14th. It contained mostly bulbs, and some bareroot periwinkle. Many of the bulbs were showing signs of growth, and the vast majority have grown - only 1 orchid gladiola (out of 10), 3 hardy gladiolas (out of 20), and 1 free flowering shamrock failed to grow. I used a coupon for a free asiatic lily - it produced 2 flowers this year. 2 of the free flowering shamrocks have sent up buds (but they haven't opened for some reason - probably due to local conditions and not something DG did). I haven't given up hope on the gladiolas and free peacock orchids (they call them "Exotica") blooming this year just yet - they were planted later than usual. The shamrocks were pink, by the way, which matches their description, but for some reason, their picture shows white flowers.

Now, as for the periwinkle... these were small and not in the greatest condition, but they were alive, just like the mini hollyhocks. I only got 15 instead of the 25 that I had ordered (their minimum order). Eight of them are still alive, and recovering nicely. Some lost their foliage or died down to the roots, but they're coming back now. I probably could have gotten all of them to live if I had babied them a bit more.

On the 4th of this month, I requested replacements, sending the original shipping label and a list of what didn't live (or never arrived), as they requested. I haven't gotten any replacements yet... I might try ordering from them again IF I get my replacements (in decent condition) before it's too late to place an order, wait for 2+ weeks for it to arrive, and have enough time for the tiny plants to brace themselves for winter. (In other words, it had better not take much longer if they want more money from me!)

The tomato seeds were sent with no padding (except for the advertisements they include in every package), which isn't a problem with tomato seeds, but I hope they don't send sunflower and pumpkin seeds that way!

One each of their orchid and hardy glads have sent up buds now. I'm not sure whether the orchid glads will get a chance to bloom, because this year a lot of my gladiolas seem to have some sort of problem which causes their blooms to fade prematurely (sometimes before opening). The hardy glad from DG looks like it might be the only glad in the garden not affected... My other miniature hollyhock is about to flower, too. I wonder if this one will be as advertised? I seem to have pretty good luck as far as getting their plants to survive, but I'm hesitant to order from them again if they can't put the right names & descriptions to their plants. The guarantee they flash around the most says nothing about plants that aren't as advertised, but their seed packets say that they guarantee everything they sell to be true to type. Hmm...

So, in the end (unless I complain about the mislabeled plants and they replace them), this is what I got for $21.56:

17 hardy glads
9 orchid glads
1 purple mini hollyhock
1 mini hollyhock which may or may not be 'Elsie Heugh'
3 flowering shamrocks
5 peacock orchids (exotica)
1 asiatic lily
2+ 'Purple D’oro'(?) daylilies
1 packet of 'White Beauty'(?) tomato seeds
1 packet of ground cherry seeds

I second the gardener who recommended Pinetree Seeds. They offer seeds that are difficult to find anywhere else, and you can get a great variety of seeds at a reasonable cost. Their customer service is excellent, and their response time to orders is quick. You can contact them at www.superseeds.com and they also offer a hardcopy catalog. I recommend getting the hardcopy catalog--it has great information, and has 'over 900 seed varieties, bulbs, plants, tubers, garden books and garden products.' I have ordered from this company and NEVER been disappointed!

My trip-l-crops came today, a 4-pack, and I will be LUCKY if they survive the night.

My comment regarding no tracking number and US mail shipment - I have never heard of nor received saplings shipped via US mail in my 30+ years of catalog/internet ordering.

I also found the reply to my initial inquiry interesting in that they needed my shipping address even though I provided my order number and my shipping address was provided with original order that generated the order number.

I am getting a bad gut feeling about this company! - I will keep this post updated.

From: Burgess Customer Care [mailto:customercare@eburgess.com]
Sent: Wed 5/14/2008 4:15 PM
Thank you for your email. We do apologize as we are not able to provide you with a tracking number. We shipped this order out via the U.S. Postal Service and it may still be in transit. Please let us know if you do not receive this order by May 25, 2008, so that we may run a trace on this package. As a reminder, if you do receive this package, be sure to save your shipping label that is located on the outside of the package.
Thank you,
Customer Care Department

-----Original Message-----
Sent: Tuesday, May 13, 2008 11:19 AM
To: customercare@eburgess.com
Subject: RE: Order number: XXXXXX

Still have not received my order - How was my order shipped - please provide a tracking number.
Thank You,

From: Burgess Customer Care [mailto:customercare@eburgess.com]
Sent: Wednesday, April 30, 2008 1:46 PM
Subject: RE: Order number: XXXXXX

Your order has shipped. You should expect delivery within 7-14 days.
As a reminder, when you receive your order be sure to hold onto the original shipping label, which will be on the outside of the package, for your one year replacement guarantee.
Thank you,
Customer Care Department
-----Original Message-----
Sent: Tuesday, April 29, 2008 2:14 PM
To: customercare@eburgess.com
Subject: Order number: XXXXXX

Is there a ship date available for my order yet? Order number: XXXXXX
Thank You,

From: Burgess Customer Care [mailto:customercare@eburgess.com]
Sent: Tuesday, April 08, 2008 5:16 PM
Subject: RE: Order number: XXXXXX

We have received your order, which has been scheduled for spring shipping. We are currently shipping to your area and are sending orders out as quickly as possible. We are still getting a lot of nursery stock in from the fields and are shipping as soon as the plants are prepared.
Unfortunately, we are unable to give you an exact shipping date. You are welcome to check on the status of your order periodically.
Also, just as a reminder, once you have received your order be sure to hold onto the original shipping label from the outside of the package.
Thank you and Happy Gardening!
Thank you,
Customer Care Department

-----Original Message-----
Sent: Monday, April 07, 2008 10:34 AM
To: customercare@eburgess.com
Subject: RE: Order number: XXXXXX

Ship to: XXXXX XXXXXX
XXXXXXXX XXXXXX XXXXXX XXXXX

________________________________________
From: Burgess Customer Care [mailto:customercare@eburgess.com]
Sent: Friday, April 04, 2008 5:46 PM

Subject: RE: Order number: XXXXXX

Please email the name and address (including zip code), to which we are sending the order, so that we may access your account. Please, also, include these messages with your reply so we will know how to proceed.
Thank you,
Customer Care Department

-----Original Message-----
Sent: Thursday, April 03, 2008 8:20 AM
To: customercare@eburgess.com
Subject: Order number: XXXXXX

When will my order be shipped? Order number: XXXXXX
Thank You,

I received my order 0n 5/23/2008 – The white birch saplings seem to be viable. They had green showing and a nice root system.

The Lilly of the valley saplings were substituted with a white flowering "tree" of some kind (label was illegible) that resembled a dead stick that had fallen from a tree during a storm the night before. I planted it anyway and we will wait and see. (Hope I put the correct end in the ground – there was no root system).

The horse radish root was shipped in a plastic bag full of mulch. I could not tell the horse radish from the mulch so I planted the entire contents of the bag. Again, we will wait and see.

The bottom line is the items I received looked nothing like the pictures in the catalogue and the prices were unbelievably low. Moral of the story, if it looks too good to be true, it probably is.

Following is correspondence that I have exchanged with Burgess regarding an order (this was my first order with Burgess) that I placed on 3/14/2008 - Three items that caught my eye - "We do apologize as we are not able to provide you with a tracking number" and "We shipped this order out via the U.S. Postal Service" and "Please email the name and address (including zip code), to which we are sending the order".
My comment regarding no tracking number and US mail shipment - I have never heard of nor received saplings shipped via US mail in my 30+ years of catalog/internet ordering.

I also found the reply to my initial inquiry interesting in that they needed my shipping address even though I provided my order number and my shipping address was provided with original order that generated the order number.

I am getting a bad gut feeling about this company! - I will keep this post updated.

From: Burgess Customer Care [mailto:customercare@eburgess.com]
Sent: Wed 5/14/2008 4:15 PM
Thank you for your email. We do apologize as we are not able to provide you with a tracking number. We shipped this order out via the U.S. Postal Service and it may still be in transit. Please let us know if you do not receive this order by May 25, 2008, so that we may run a trace on this package. As a reminder, if you do receive this package, be sure to save your shipping label that is located on the outside of the package.
Thank you,
Customer Care Department

-----Original Message-----
Sent: Tuesday, May 13, 2008 11:19 AM
To: customercare@eburgess.com
Subject: RE: Order number: XXXXXX

Still have not received my order - How was my order shipped - please provide a tracking number.
Thank You,

From: Burgess Customer Care [mailto:customercare@eburgess.com]
Sent: Wednesday, April 30, 2008 1:46 PM
Subject: RE: Order number: XXXXXX

Your order has shipped. You should expect delivery within 7-14 days.
As a reminder, when you receive your order be sure to hold onto the original shipping label, which will be on the outside of the package, for your one year replacement guarantee.
Thank you,
Customer Care Department
-----Original Message-----
Sent: Tuesday, April 29, 2008 2:14 PM
To: customercare@eburgess.com
Subject: Order number: XXXXXX

Is there a ship date available for my order yet? Order number: XXXXXX
Thank You,

From: Burgess Customer Care [mailto:customercare@eburgess.com]
Sent: Tuesday, April 08, 2008 5:16 PM
Subject: RE: Order number: XXXXXX

We have received your order, which has been scheduled for spring shipping. We are currently shipping to your area and are sending orders out as quickly as possible. We are still getting a lot of nursery stock in from the fields and are shipping as soon as the plants are prepared.
Unfortunately, we are unable to give you an exact shipping date. You are welcome to check on the status of your order periodically.
Also, just as a reminder, once you have received your order be sure to hold onto the original shipping label from the outside of the package.
Thank you and Happy Gardening!
Thank you,
Customer Care Department

-----Original Message-----
Sent: Monday, April 07, 2008 10:34 AM
To: customercare@eburgess.com
Subject: RE: Order number: XXXXXX

Ship to: XXXXX XXXXXX
XXXXXXXX XXXXXX XXXXXX XXXXX

________________________________________
From: Burgess Customer Care [mailto:customercare@eburgess.com]
Sent: Friday, April 04, 2008 5:46 PM

Subject: RE: Order number: XXXXXX

Please email the name and address (including zip code), to which we are sending the order, so that we may access your account. Please, also, include these messages with your reply so we will know how to proceed.
Thank you,
Customer Care Department

-----Original Message-----
Sent: Thursday, April 03, 2008 8:20 AM
To: customercare@eburgess.com
Subject: Order number: XXXXXX

When will my order be shipped? Order number: XXXXXX
Thank You,

After about three weeks, I got what was labeled as package 1 of 2. None of the kiwi plants were in the package, but everything else was. I'm still waiting for the kiwi plants and hope that they don't make me wait until next fall to ship.

All of the mystery plants were the same thing: rose of sharons. I was hoping they'd put a mix of this and that and it be a surprise, but they didn't. All of the rose of sharons were well rooted and were between 2' and 3' long. Unfortunately, they don't tell you the color of them. So, I'm going to have to grow them in pots, see what color they bloom, and then figure out when or how to organize planting some of them later on.

The three freebie flower roots were very dry, pretty much dead looking. I doubt they'll come out, but we'll see.

The purple smoke tree was extremely well rooted and was about 1 1/2 feet tall. Out of the two pawpaws, one barely had any root on it, and the other had a long tap root that was partially broken. It's already hit or miss with pawpaws in my area. So, it's hard to tell what they'll do. However, a scratch test did reveal that they were still alive.

They shipped the plants in a long green bag. I have no problem with this, but what I didn't like to see was that there wasn't any moisture crystals or anything to keep the roots moist.

Well, that's my experience so far