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Ordering from Tennessee Nursery (tnnursery.net)

Posted by oraclexml (My Page) on
Mon, Nov 1, 10 at 9:44

Beware of this company. I have a very bad experience with this company. I ordered $700 worth of trees from their websites and I got an email from as follows:

============================
Daer Mr. Gandhi:
Thank you for the order your placed at tnnursery.net.
I do have a slight concern about these trees your purchased to
deliver to Virginia.
Your ordered ball and burlap trees.These trees can not ship normal ups,
they would have to come via a semi common carrier and the rate would be
triple the price of the trees to ship.
But i do have a solution if you'd accept.We can dig the exact same trees and bare root them
and your shipping would on;y be $91.50.Bare root trees must be planted within 5 days
after receival,this is the only diffrence.
I will not do anythign until i hear form you but i do think you'd be satisfied with these trees,
they are very nice and landscape quality as well as being state certified.
Please email me and let me know your thoughts on the above matter and let me know
when you'd want them shipped and i will make sure they get out on time.
Tammy Sons
Tn Nursery
=============================================

I immediately sent an email to cancel the order and left a voice mail too. But they ended-up charging my credit card. I called the credit card company and they told me that they cannot refund my money as Tennessee Nursery (tnnursery.net) has already dug my trees. This is a total FRAUD and I am leaving them messages and they will not even return my call, even though I have given them my cell number.

Please make due diligence before you proceed with this FRAUDULENT company.

Thanks,

Ajay


Follow-Up Postings:

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RE: Ordering from Tennessee Nursery (tnnursery.net)

Call your state's Attorney General and file a complaint - they will help you!


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RE: Ordering from Tennessee Nursery (tnnursery.net)

I also had an issue with tnnursery. I had been looking for a couple of years for a source of Painted Trillium (trillium undulatum). I ran across their website and they had this plant. I ordered 100 and also 100 Shooting Start(dodecatheon meadia). They arrived within a week and looked great. When the trillium started blooming this past spring they were not T.undulatum, they were the Nodding Trillium (T.flexipes). I contacted the company, spoke with Tammy, who immediately got defensive and said they had the right to substitute. I found this odd, since I had talked to her and another employee twice during the ordering process and was assured what they were offering was T. undulatum and they had over 16,000 plants available. The reason for the concern was I had ordered from another company the previous year and did not get T. undulatum, but another species of trillium. Tammy's response after the substiution comment was that I could return the plants, I asked how,I couldn't dig them up at that point. After this phone call they would not respond to any e-mails. The company's attitude really turned me off and after reading posts here and on other forums about tnnursery I see there is reason to take a second thought before dealing with them ever again. I hate this, because the items I recieved were wonderful plants and rhizomes, but were not what was ordered. Use caution if you decide to order. Also, DNT Tree Farm and Quick Growing Trees are 2 of the apparently numerous companies under the umbrella of tnnurery wholesale. The Tennessee Attorney General should be looking into this company(ies).


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RE: Ordering from Tennessee Nursery (tnnursery.net)

I was Sued By Tennessee Wholesale Nursery. I purchased bare root plants from this company in the Spring of 2011. I was not happy with my purchase and I felt the company could have offered to do a whole lot more to stand behind their products. Being dissatisfied with their policies, I posted a negative review of this company on the Garden Watchdog section of a prominent gardening forum by gardeners for gardeners. The company apparently took exception to my review on this site because they sued me for defamation (Libel) and damages in the amount of $13,000.00 plus court costs and attorney fees. The trial took place in Grundy County Tennessee General Sessions Court on September 27, 2011 and lasted approximately 4 hours. I drove from Maryland to Tennessee to appear in court to defend myself with the help of the local attorney I hired. The judge reached his verdict on October 7, 2011. He dismissed this case against me "for lack of jurisdiction" in Tennessee (I am from Maryland) and also because "the plaintiffs (the nursery) failed to establish a prima facie case of defamation". Who would have thought that spending $220.30 at an online nursery in Tennessee would end up with me having to appear in court and spending thousands of dollars in travel expenses and attorney fees to defend myself from a lawsuit which started out as a $220.30 purchase?


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RE: Ordering from Tennessee Nursery (tnnursery.net)

Noted on 4-3-2013 - Tennessee Wholesale Nursery is currently using the following business names and e-mail addresses: Tennessee Wholesale Nursery, www.tennesseewholesalenursery.com; Quick Growing Trees, www.Quick-growing-trees.com; The Tree Nursery, www.tnnursery.net; DNT Tree Nursery and DNT Tree Farm, www.dntnursery.com; Trees-Plants, www.tree-plants.com and Tn Tree Nursery (Native Tree & Plant Nursery), www.tnnursery.net Many of these websites post a policy statement in their warranty section which states that if you attempt to get a chargeback from your credit card company the business will add $250.00 or 10% of the order to the customer's balance regardless of the circumstances. BE AWARE OF THIS POLICY. Also, note that Tennessee Wholesale Nursery has an "F" rating with the Chattanooga, Tn Better Business Bureau, with 70 complaints listed. I find myself wondering why a business operates under so many different names.


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RE: Ordering from Tennessee Nursery (tnnursery.net)

A Nursery to the Rescue!

I admit that I have never gone online to purchase plants or flowers. I’ve always
gone to the nearest Home Depot or Lowe’s to get what we needed. The problem with
that is if you aren’t sure of what will grow where you intend to plant, you end up dealing with a person that knows nothing out of the ordinary.

My wife and I had recently moved to a second floor condo. It is perfect for us except the
landing where our front door is looked kind of like the landing area in an
office building. We agreed that some plants and flowers were in order and headed to the
nearest big box plant store. After getting frustrated with their service person we decided
to go online and see what was available. A Google search led us to TN Nursery and we started
reading. Finding everything under the son available we decided to send a note via their
“contact us” page and explained what we were looking for and the conditions that the plants
would be living in.

Shortly after sending the email we received a response with recommendations of plants and flowers that would thrive in the landing area. We then went back to the website to preview
the recommendations and made our choices. I admit that we were thinking that everything looks great and grows well online, but we took our chances since the prices were very affordable. The online purchase was as easy as any other site and soon our plants and flowers
arrived.

There were additional instructions included in our order and a reminder to call TN Nursery with
any questions. We placed the plants and flowers in the recommended areas and they have all grown and thrived where we put them. Our neighbors have all commented on how beautiful we have made the landing and asked how we knew what to buy. I simply gave them the address to TN Nursery and explained how we went about making our landing beautiful.

My wife and I are so thankful that we found you online and are offering our thanks by way
of this recommendation

Thank You!

Sonny & Maria Osteen
Stockbridge, Georgia


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RE: Ordering from Tennessee Nursery (tnnursery.net)

I have only ordered with them once before, and received plants which were bare root and took a while to get green, but otherwise had no trouble except for a few which did not take. They just gave me a store credit for those which were too dry to live.


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RE: Ordering from Tennessee Nursery (tnnursery.net)

I would bet a thousand dollars that sonnyinga's post was a fake review. Tammy, the owner of tnnursery / Tennessee Wholesale Nursery, is known for writing fake reviews of her company and has been caught a number of times (see Garden Watchdog for examples).

A company that would operate that way is bad news and I would strongly encourage anyone thinking about buying anything from them to at least review their entries on Garden Watchdog (not to mention taking a look at their F rating on the BBB site).

Here is a link that might be useful: Tammy's F from the Better Business Bureau

This post was edited by brandon7 on Sun, Dec 15, 13 at 4:15


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